TrueSpot does a lot more than tell you where your keys and vehicles are. Once that location data is flowing, it can be turned into reports that give your team real visibility into where cars are getting stuck, and why.
Here's a look at four reports currently in use at a high-volume BMW dealership in Florida, and how each one helps managers spot bottlenecks before they turn into bigger problems.
Ever wonder how many vehicles are sitting in service or recon without actually being worked on? The Idle Vehicle Report answers that question directly.
You set a time threshold, say 24 hours, 48 hours, or longer, and the report shows you every vehicle that's been sitting that long without moving. When a manager sees a handful of RO tags that have been idle for 5 or 6 days, that's an immediate signal to check in: Are we waiting on a customer approval? Waiting on a part? Something else holding it up?
Instead of vehicles quietly stalling out in the process, this report brings the issue to the surface so someone can actually act on it.
This one solves a simple but surprisingly common problem: knowing whether a vehicle has actually been washed.
It's a small thing, but it's easy to lose track of when there's a full lot to manage. The Wash Report gives dealerships an easy way to confirm which retail units have been cleaned and which ones still need attention, so nothing slips through on delivery day.
3. Vehicle History Report
This report tracks a vehicle's movement over time, including when it came on and off the dealership campus.
It's especially useful for keeping an eye on demo cars and loaners. If a vehicle is racking up unexpected mileage, the Vehicle History Report lets you look back and see when it left, how often, and for how long. Sometimes it's nothing more than confirming who took a car out and when. Other times, it's the first sign that a vehicle may be getting misused.
4. Service Drive Delay Report
For a busy service drive, a single car that doesn't move can back up the whole line. That was exactly the challenge this BMW store was running into.
The Service Drive Delay Report solves it by alerting the service manager the moment a tagged vehicle has been sitting on the drive too long. Instead of finding out after customers are already stacking up outside, managers get a heads up in real time and can jump in, delegate, and get vehicles moving again.
Individually, each of these reports solves a specific, everyday headache. Together, they give dealership managers a much clearer picture of where cars are getting stuck across service, recon, and sales, so they can improve accountability and keep the whole operation moving.
Want to see how this could work for your dealership?
Whether it's service, sales, or recon, we'd love to hear about your use case and talk through what would make your team's day-to-day easier.
Justin Fuller - Director of Sales | TrueSpot
Schedule a Review: https://www.truespot.com/meetings/justin-fuller1/truespotdemo
Email: justin.fuller@truespot.com
Phone: 737.443.9555