TrueSpot has been a meaningful addition to our operation. 

The visibility it gives us into inventory location and movement has helped tighten up internal processes, reduce time spent searching for vehicles, and ultimately improve both team efficiency and the customer experience. It’s one of those tools that quickly becomes part of the daily rhythm.

From a support standpoint, communication has been excellent. You and the team are responsive, proactive, and easy to work with, which makes implementation and ongoing use seamless.

I would absolutely recommend TrueSpot to other dealerships. It’s a practical solution that delivers real operational value without overcomplicating things.

Favorite feature is the real-time tracking and ease of use, simple, reliable, and impactful.

Overall, it’s been a great partnership and we’re glad to have it in place.

TrueSpot is a MUST have!

True Spot is a MUST have! In today’s fast paced customer centric experience, wasted time kills enthusiasm and opportunity. With True Spot, not only are we able to instantly locate exactly where a specific set of keys are, we have also reduced our expense  from Lost/Missing keys by 90%. I love that all my employees from Sales to Service to Detail has access to the simple to use Mobile App. I truly enjoyed the Set-up/Onboarding process. True Spot sent over a 3-person team that invested a few days insuring we were fully set up and satisfied. When I think of True Spot I think of efficiency and peace of mind!

TrueSpot is by far the best lot management technology that we’ve ever implemented in our 52 years in the business.

 Not only is it simple to tag and monitor vehicles/keys on any device, but it also supercharges our recon process by eliminating question marks on a vehicle’s status. TrueSpot will not only exponentially save your dealership from wasting time and money, it also eliminates the missing car/key problem and the associated stress entirely. I recommend TrueSpot and have no doubt that you’ll see the ROI and value in their technology.

TrueSpot is amazing at how quickly it fixed a fundamental problem of the dealership that we never thought would go away.

And I mean quick. Within a span of 4 days, our 4 location dealership spread across town was done. Every gateway installed, every vehicle tagged. And the second day we had the system we are already finding lost keys. With the size of some of our locations, we wasted immeasurable amounts of time looking for keys and cars. Now our technicians have one less thing to complain about. The phrase, “I can’t find this car,” is almost become a joke about a time long in the past.

The reason I recommend TrueSpot is simply execution. 

There are a lot of products out there and I have demoed hundreds over the years and have a ton of horror stories. At the end of the day, people are buying the products. So I need a team of people that are actually going to execute on what they promise. We are big on relationships at Dallas Lease Returns and I feel we have a fantastic relationship with TrueSpot.

TrueSpot is a game changer for us!

Since we implemented TrueSpot, we have been rewarded 1000s of dollars of savings from lost key costs and truly a redefinition of how we manage inventory operations. 

I would definitely recommend TrueSpot. 

The team from TrueSpot has been amazing and very helpful. Every time we need them they are there for us!

As a large luxury brand service facility, we service multiple clients daily and hundreds of keys and vehicles are passed back and forth daily. 

TrueSpot has improved our daily function as a service department by allowing us to track our assets in the event one goes missing and get in front of a potential problem before it happens and retain our revenue.

We have various vendors that we use for reconditioning, spread out all over town, and I always had the suspicion that there was lag — delays in vehicles getting frontline ready. 

My premise was that the time we were losing with vehicles sitting idle, waiting for a different step in the reconditioning process, was costing us money: frozen capital, interest expense on the floor plan, pick your poison. We needed to know where our inventory was and how long it was there.
What the TrueSpot team has been able to do is work with us to understand and develop all of our reconditioning workflows. A traditional dealership has a lot of that stuff under one roof, but we have to use vendors. By installing the tracking equipment at all of our vendor locations, now I have the ability to track it, and I’ve seen results. Just in the last four months, we’ve shaved off two days from our average recon time. That’s 20 percent, and I still think there’s an opportunity to improve from there.

When first speaking with TrueSpot about this time last year, I informed them of one problem I was trying to solve, and TrueSpot assured me they could solve that problem. 

The problem I wanted to solve was reducing wasted time for our associates finding new/used cars. The service, sales, and detail departments all had people looking for new and used cars all day, every day, and it would sometimes take 20+ minutes to locate a single car. TrueSpot has helped reduce that time wasted, and greatly increase efficiency. Whether it’s a customer showing up to see a car, a technician looking for their next used car inspection, or a detailer looking for their next car to clean, TrueSpot tells them exactly where to find the car. This product is a big WIN for each department of the dealership. I can’t think of a vendor or service I’ve used recently that could provide a better ROI than TrueSpot. Your associates will thank you for the investment, just like ours have. Plus, the people that makeup TrueSpot are really great to work with!

TrueSpot has completely changed the way we work in our service department. 

My staff can instantly find keys and vehicles, which means cars move through service faster and technicians spend more time fixing cars instead of searching for them. The system is simple to use, and it’s made our entire workday more efficient and less stressful.