TrueRecon has allowed us to eliminate paper estimates altogether and keep our operations and our processes much more organized. It’s had a huge impact on the pace of our recon process We’ve been able to work our days in recon down as a result.
Now the sales staff has a much clearer view of the process and how quickly it’s running — and they have more confidence in it, so when they see a car that comes in, they know when they’ll be able to sell it. The enthusiasm is much higher because we have a much more efficient process. When salespeople don’t have confidence in your process, they’re going to shy away from selling certain things. When you get your sales staff more engaged, naturally the profit is going to go up.