In this video, see how the Bentley team uses TrueSpot to track every key and vehicle in real-time, eliminating the wasted time and frustration that comes with searching across lots or waiting on updates.

If your team is tired of saying, “Where’s the car?” or “Who has the key?” — this is the solution you’ve been waiting for.

  • Real-time tracking.
  • Faster repairs.
  • Happier customers.

Service Department Stats to Know:

  • On average, 1 in 5 keys is temporarily misplaced at dealerships. TrueSpot reduces this by over 88%.
  • Over 20% of service delays are due to vehicle or key location issues.
  • Over 40% of techs say they lose time daily due to not knowing where a car or key is.
  • 80% of negative CSI scores stem from wait times.
  • 30–50% of a service advisor’s day is spent on non-revenue tasks, like searching for cars or keys.
  • 89% reduction in time spent searching for keys with TrueSpot's tracking system.
  • Tech productivity is the #1 driver of service department profitability. Just a 10% lift in efficiency = $100K+/year in added revenue for many stores.

 

Demos and Pricing

FIXED OPS 360 References

Bayside Volkswagen

Derek Hodgson

Service Director

Subaru of Georgetown

Jacob Tyler

Service Manager

  • jacob.tyler@subaruofgt.com
  • 512-930-2111

Lexus of North Miami

Ed Rubenfeld

Operations Manager

Check Out More Success Stories

Media_Pics_FO_360_Bayside-1
Bayside Volkswagen Tracks Keys & Cars in Service

Discover how this Queens dealership quickly locates service keys and vehicles across multiple lots. Whether a key is left in a car, misplaced in a service bay, or taken by sales, you can find it fast. The same goes for vehicles—track them to speed up service, assist customers, and boost efficiency. With service departments busier than ever, save time and keep the focus on getting tickets done and driving revenue. 

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Media_Pics_FO360_Georgetown
Subaru of Georgetown Tracks Key and Vehicles in Service

Learn how this Austin area dealership tracks their service keys and vehicles anywhere on the lot. They don't have to worry about misplacing or losing keys. Any they can find any vehicle on the lot, no matter where it is or the condition it is in. They can see the location of every key and car in real-time.

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Media_Pics_FO360_HYU-2
If You Could Track Keys and Vehicles in Service Would You?

Hyundai of North Charleston in South Carolina is tracking their service keys and vehicles in real-time with TrueSpot's Fixed Ops 360 tool. When a key is misplaced they no longer have to waste time searching for it. When a vehicle needs work they can quickly locate it. If efficiency makes your store more money why wouldn't you do this...?

 

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What Our Clients Are Saying

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True Spot is a MUST have!

True Spot is a MUST have! In today’s fast paced customer centric experience, wasted time kills enthusiasm and opportunity. With True Spot, not only are we able to instantly locate exactly where a specific set of keys are, we have also reduced our expense  from Lost/Missing keys by 90%. I love that all my employees from Sales to Service to Detail has access to the simple to use Mobile App. I truly enjoyed the Set-up/Onboarding process. True Spot sent over a 3-person team that invested a few days insuring we were fully set up and satisfied. When I think of True Spot I think of efficiency and peace of mind!

MOOSE POHYAR
General Manager at Lithia Hyundai of Fresno

TrueSpot is by far the best lot management technology that we’ve ever implemented in our 52 years in the business.

 Not only is it simple to tag and monitor vehicles/keys on any device, but it also supercharges our recon process by eliminating question marks on a vehicle’s status. TrueSpot will not only exponentially save your dealership from wasting time and money, it also eliminates the missing car/key problem and the associated stress entirely. I recommend TrueSpot and have no doubt that you’ll see the ROI and value in their technology.

JEREME SCHOEMAKER
General Manager at TOYOTA OF IRVING

TrueSpot is amazing at how quickly it fixed a fundamental problem of the dealership that we never thought would go away.

And I mean quick. Within a span of 4 days, our 4 location dealership spread across town was done. Every gateway installed, every vehicle tagged. And the second day we had the system we are already finding lost keys. With the size of some of our locations, we wasted immeasurable amounts of time looking for keys and cars. Now our technicians have one less thing to complain about. The phrase, “I can’t find this car,” is almost become a joke about a time long in the past.

TOM BORCHARD
WEB DIrector, Vern Eide Motorcars

The reason I recommend TrueSpot is simply execution. 

There are a lot of products out there and I have demoed hundreds over the years and have a ton of horror stories. At the end of the day, people are buying the products. So I need a team of people that are actually going to execute on what they promise. We are big on relationships at Dallas Lease Returns and I feel we have a fantastic relationship with TrueSpot.

KRIS GAERLAN
PRESIDENT, DALLAS LEASE RETURNS

TrueSpot is a game changer for us!

Since we implemented TrueSpot, we have been rewarded 1000s of dollars of savings from lost key costs and truly a redefinition of how we manage inventory operations. 

BOB ORTIZ
PRE OWNED INVENTORY MANAGER, MERCEDES BENZ OF PLANO

I would definitely recommend TrueSpot. 

The team from TrueSpot has been amazing and very helpful. Every time we need them they are there for us!

BEN AMINI
GENERAL MANAGER/OWNER, AUTO WEB EXPO

As a large luxury brand service facility, we service multiple clients daily and hundreds of keys and vehicles are passed back and forth daily. 

TrueSpot has improved our daily function as a service department by allowing us to track our assets in the event one goes missing and get in front of a potential problem before it happens and retain our revenue.

DANIEL ADAMS
SERVICE MANAGER, MERCEDES BENZ OF PLANO

We have various vendors that we use for reconditioning, spread out all over town, and I always had the suspicion that there was lag — delays in vehicles getting frontline ready. 

My premise was that the time we were losing with vehicles sitting idle, waiting for a different step in the reconditioning process, was costing us money: frozen capital, interest expense on the floor plan, pick your poison. We needed to know where our inventory was and how long it was there.
What the TrueSpot team has been able to do is work with us to understand and develop all of our reconditioning workflows. A traditional dealership has a lot of that stuff under one roof, but we have to use vendors. By installing the tracking equipment at all of our vendor locations, now I have the ability to track it, and I’ve seen results. Just in the last four months, we’ve shaved off two days from our average recon time. That’s 20 percent, and I still think there’s an opportunity to improve from there.

GREG BUELL
CFO, HERNCO INC.

When first speaking with TrueSpot about this time last year, I informed them of one problem I was trying to solve, and TrueSpot assured me they could solve that problem. 

The problem I wanted to solve was reducing wasted time for our associates finding new/used cars. The service, sales, and detail departments all had people looking for new and used cars all day, every day, and it would sometimes take 20+ minutes to locate a single car. TrueSpot has helped reduce that time wasted, and greatly increase efficiency. Whether it’s a customer showing up to see a car, a technician looking for their next used car inspection, or a detailer looking for their next car to clean, TrueSpot tells them exactly where to find the car. This product is a big WIN for each department of the dealership. I can’t think of a vendor or service I’ve used recently that could provide a better ROI than TrueSpot. Your associates will thank you for the investment, just like ours have. Plus, the people that makeup TrueSpot are really great to work with!

NICK HUFF
FINANCE DIRECTOR, FRED MARTING AUTO GROUP