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TrueSpot RTLS FAQ:

Everything You Need to Know

 What is Real-Time Location Services (RTLS)? 

RTLS is technology that locates assets, people, and equipment in real time across a physical environment. TrueSpot’s patented RTLS, powered by our proprietary AQFind™ Platform, delivers location intelligence with unmatched accuracy, range, and ease of deployment.

What makes TrueSpot’s RTLS platform different?

TrueSpot’s AQFind™ Platform stands apart because it’s fully owned and patented by TrueSpot, plug and play with no complex IT integration or WiFi dependencies, powered by a private, long-range LoRa® network, built with MODAR Mode for pinpoint accuracy within 1–2 feet, supported by a 24/7 Network Operations Center (NOC), and fully integrated with APIs, SDKs, and Webhooks for system interoperability.

Priority Toyota Springfield Tracks Keys & Cars in Service

With TrueSpot’s Fixed Ops 360™, every key, car, and dealer plate is tracked in real time — helping Priority Toyota cut cycle time, boost throughput, and deliver a smoother customer experience.

Who uses TrueSpot today?

Today, TrueSpot serves Automotive and Hospital systems exclusively. These environments rely heavily on rapid, accurate location of high-value or mobile assets like keys, vehicles, and equipment in auto dealerships as well as medical devices, stretchers, and infusion pumps in hospitals. Our solutions are actively deployed in hundreds of rooftops and campuses, processing billions of location events per month.

What industries can benefit from TrueSpot’s RTLS in the future?

While TrueSpot is focused on Automotive and Healthcare today, our AQFind™ Platform is built to scale into any campus-based operation or vertical that needs real-time location intelligence. Future-ready verticals include universities and K–12 schools, airports and transit centers, multi-family housing and smart buildings, casinos and entertainment venues, manufacturing and warehousing, and retail and logistics hubs. If your operation suffers from lost assets, workflow inefficiencies, or compliance gaps, TrueSpot’s RTLS can help.

How does TrueSpot’s AQFind™ RTLS work?

The AQFind™ Platform delivers a fully managed private LoRa® campus network, BLE-enabled TrueTags™ with industry-best battery life and size, a cloud-native platform for real-time analytics and alerting, and developer-ready tools such as APIs, SDKs, and Webhooks. Everything is pre-configured and tested, delivering same-day stand-up and ROI from day one.

Is TrueSpot easy to integrate?

Yes. AQFind™ was built for interoperability with REST APIs for seamless data exchange, mobile SDKs for iOS and Android, Webhooks for real-time event handling, and integrations with tools like DMS (for Automotive) and EHR (for Health).

What are TrueTags™, and why are they better?

TrueTags™ are the smallest form-factor BLE tags on the market, designed for durability in hospital and dealership environments, offering up to 5-year battery life, and activating MODAR Mode to locate hidden assets fast (for example in drawers, seatbacks, or trash bins).

What is MODAR Mode?

MODAR Mode is a proprietary TrueSpot innovation that guides users within 1–2 feet of an asset using directional proximity detection. It is ideal for locating hidden keys or medical devices, speeding up search workflows, and reducing asset loss and downtime.

How secure is the TrueSpot system?

The AQFind™ Platform is built on Microsoft Azure cloud infrastructure, operates a fully segmented private wireless network, is monitored 24/7 by our Network Operations Center, and is designed for enterprise-grade security with zero impact on your existing WiFi or IT systems.

What kind of analytics and reporting does TrueSpot offer?

Asset movement history and utilization reports, real-time loss prevention alerts, workflow bottleneck detection, custom BI dashboards powered by Power BI, and compliance and audit support (especially for hospitals).

What is AQFind™ LPaaS?

AQFind™ is TrueSpot’s proprietary Location Platform as a Service (LPaaS), which includes RTLS connectivity and tracking hardware, a real-time analytics and alerting engine, integration-ready APIs and SDKs, and ongoing NOC monitoring and support. Whether you’re managing a single campus or a nationwide network, AQFind™ scales with your operation.

How is TrueSpot protected by patents?

TrueSpot holds multiple issued patents and has additional IP pending. Our technology is protected across campus-based LoRa RTLS network design, MODAR precision tracking, and mobile and cloud-based geolocation intelligence. This protection is central to our competitive advantage and ability to innovate continuously.