A technician is ready for the next repair order—but the vehicle isn’t where it should be.
The keys were moved after wash, recon, or staging.
An advisor is waiting for an update. A manager steps in. Someone starts walking the lot.
The problem eventually gets solved—but not before valuable time is lost.
When skilled technicians are already difficult to replace, dealerships cannot afford to use their time searching for vehicles and keys.
We created a short report examining the visibility gaps hiding inside dealership service operations.