TrueSpot helps dealerships locate keys and vehicles in real time—but maintaining that visibility also means knowing when a tracking tag’s battery is getting low.
The TrueSpot dashboard makes it easy to monitor the battery levels of your key tags and vehicle tags. You can identify low batteries, see what each tag is associated with, and locate the tag before replacing its battery.
Watch: How to Check TrueSpot Tag Battery Levels
This short video shows you where to find battery information in the TrueSpot dashboard, how to identify tags with low batteries, and how to locate the associated key or vehicle.
What Can You See in the TrueSpot Battery Dashboard?
The battery-level view provides an organized look at the tracking tags being used throughout your dealership.
Your team can use it to:
- View battery levels for key tags
- View battery levels for vehicle tags
- Identify tags with low batteries
- See the stock number, VIN, key, or vehicle associated with a tag
- Locate the tag within the dealership
- Determine how many replacement batteries may be needed
Instead of checking tags individually, managers can quickly identify the tags that need attention from one dashboard.
Why Is Monitoring Tag Battery Life Important?
A low battery is much easier to address when you know about it ahead of time.
Without proactive battery monitoring, a dealership may not realize that a tag needs attention until an employee tries to locate a key or vehicle. That usually happens at the worst possible time—when a customer is waiting, a technician needs a vehicle, or a salesperson is preparing for a test drive.
Monitoring battery levels helps your team replace batteries before they affect the day-to-day use of the system.
It can also help dealerships:
- Maintain reliable location visibility
- Reduce interruptions for sales and service employees
- Plan battery replacement in batches
- Avoid replacing batteries that still have plenty of life
- Keep the TrueSpot system working consistently across the dealership
How Do You Find a Tag With a Low Battery?
Knowing that a battery is low is only part of the solution. Your team also needs to know where the tag is located.
Within TrueSpot, you can identify what the tag is associated with and use its location information to find it. Depending on how your dealership uses TrueSpot, the tag may be attached to a key, vehicle, or another tracked asset.
This means your team does not have to search the dealership manually before replacing the battery. You can identify the tag, see its association, locate it, and change the battery.
What Type of Battery Do TrueSpot Tags Use?
TrueSpot tags use commonly available CR2032 batteries.
Many dealership parts departments already stock CR2032 batteries because they are frequently used in vehicle key fobs. Before ordering batteries, check with your parts department to see whether they already have them available.
The battery dashboard can help you determine approximately how many batteries are needed before beginning the replacement process.
A Simple Battery-Maintenance Routine
We recommend periodically reviewing tag battery levels rather than waiting for a tag to stop reporting.
A simple process could include:
- Open the battery-level view in the TrueSpot dashboard.
- Review key tags and vehicle tags separately.
- Identify the tags showing low battery levels.
- Confirm the key, stock number, VIN, vehicle, or asset associated with each tag.
- Use TrueSpot to locate the tags.
- Gather the appropriate number of CR2032 batteries.
- Replace the batteries and return the tags to normal use.
Assigning this review to a manager or designated TrueSpot administrator can help ensure it becomes part of the dealership’s normal operating routine.
Frequently Asked Questions
Can TrueSpot show the battery level of key tags?
Yes. The TrueSpot dashboard allows users to review the battery levels of key tags and identify which ones may need replacement batteries.
Can TrueSpot monitor vehicle tag batteries?
Yes. Key tags and vehicle tags can be reviewed separately, making it easier to manage the different tags used across your dealership.
Can I see what a low-battery tag is attached to?
Yes. TrueSpot can show the information associated with the tag, such as its key, vehicle, stock number, or VIN.
Can TrueSpot help me locate a tag before changing its battery?
Yes. After identifying a tag with a low battery, your team can use TrueSpot’s location information to find the associated key, vehicle, or asset.
What batteries do TrueSpot tags use?
TrueSpot tags use CR2032 batteries. Your dealership’s parts department may already have these batteries in stock for vehicle key fobs.
How often should we check our tag battery levels?
Dealerships should review battery levels periodically as part of their normal TrueSpot maintenance process. The appropriate schedule may depend on the number of tags being used and the dealership’s operating environment.
Get More From TrueSpot
TrueSpot is more than a tool for running an individual search. Its dashboards, reporting tools, location history, mobile capabilities, and tag-management features can help dealerships improve visibility across sales, service, recon, and other departments.
Because automotive dealerships experience frequent employee and management turnover, ongoing training is important. Employees often learn the basic TrueSpot process from another employee but may never be introduced to the system’s additional features.
We will continue sharing short tutorials and feature updates to help your team get more value from TrueSpot.
If you have questions about tag batteries, dashboard features, or additional training for your dealership, please contact the TrueSpot team. We are happy to help.
